Publishers Clearing House (PCH) has agreed to pay $18.5 million to 281,724 consumers as a settlement with the FTC due to accusations of misleading marketing tactics. The FTC's complaint stated that PCH targeted lower-income and elderly individuals, misrepresenting that purchases were necessary to enter sweepstakes or improve winning odds. They also added deceptive shipping fees, falsely advertised risk-free purchases, and sent misleading emails appearing as official documents. Following these allegations, PCH filed for bankruptcy, highlighting significant debts and financial troubles.
Publishers Clearing House has been ordered to refund $18.5 million to over 280,000 consumers after the FTC found it misled customers about sweepstakes entries and product purchases.
The FTC cited that PCH deceived lower-income and older consumers by suggesting they needed to buy products to increase their chances of winning sweepstakes.
PCH's marketing practices included deceptive fees and misleading claims about risk-free ordering, with many consumers potentially faced with unexpected costs for refunds.
Collection
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