Grammarly's CEO defends putting AI editorial suggestions into the voices of real writers (while noting it didn't work very well)
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Grammarly's CEO defends putting AI editorial suggestions into the voices of real writers (while noting it didn't work very well)
"Writers, as one might expect, were not thrilled to see their names being used to lend credibility to AI editing suggestions. Technology journalist Julia Angwin filed a class-action lawsuit against Grammarly, seeking damages."
"Mehrotra had announced the demise of 'Expert Review' after eight months, saying he wanted 'to apologize and acknowledge that we'll rethink our approach going forward.'"
"Patel: You do not have our permission to use our names to do this. You had little check marks next to the name that indicated it was somehow official."
"Mehrotra apologizes again ('It deeply pained me to feel that we under-did our due diligence in this case.')"
Grammarly's 'Expert Review' feature suggested writing improvements attributed to real experts, causing significant backlash from writers. The feature, which included names like Stephen King and Carl Sagan, was criticized for lacking permission from those named. Julia Angwin filed a class-action lawsuit against Grammarly. CEO Shishir Mehrotra announced the feature's discontinuation after eight months, expressing a desire to rethink their approach. During an interview, Mehrotra acknowledged the controversy and apologized for the oversight regarding the use of names.
Read at Nieman Lab
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