Business Insider consulted etiquette expert Jacqueline Whitmore on common mistakes to avoid when writing emails at work. Key points include the significance of using a clear, concise subject line, matching the tone of the person's email when responding, and including both greetings and closings in correspondence. These practices help in avoiding misunderstandings and maintaining professionalism. Simple missteps can jeopardize clarity and impression among coworkers, making email etiquette vital for effective workplace interactions.
"A well-crafted subject line can determine whether your email gets opened or ignored. It needs to be short, simple, and specific to ensure clarity."
"When responding to an email, it's good practice to match the tone of the person you're replying to, whether it's formal or casual."
"It's best practice to include both a greeting and a closing in your message to maintain professionalism, especially when corresponding for the first time."
"These subtle missteps in email communication can lead to misunderstandings at work and may impact coworker relationships if not addressed."
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