"When Meituan, China's dominant lifestyle super app, launched its Xiaomei AI agent in late 2025, executives described it not as a chatbot but as an orchestrator plus execution agent. The focus was on delegation, allowing users to say, 'Order my usual lunch, but deliver it 20 minutes later today,' with the agent interpreting intent and completing the transaction with zero screen interaction."
"The Xiaomei AI agent represents a significant advancement in user interaction with digital services, emphasizing efficiency and personalization. By interpreting user preferences and intent, it streamlines daily task management, showcasing the potential of AI in enhancing lifestyle applications."
Meituan launched its Xiaomei AI agent in late 2025, designed as an orchestrator and execution agent rather than a traditional chatbot. The primary function is to enable users to delegate tasks, such as ordering food with specific instructions, while the AI interprets intent and preferences. This innovation emphasizes user convenience through minimal screen interaction, streamlining the process of managing daily tasks. The Xiaomei AI agent represents a significant advancement in how users interact with digital services, enhancing efficiency and personalization.
Read at Harvard Business Review
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