The article features a presentation by Janani Narayanan and Karthik Ramasamy about scaling the backend infrastructure of Uber Eats to support an increasing variety of merchants. They emphasize that 'selection' varies among stakeholders: for the operations team, it means onboarding more merchants; for eaters, it can focus on the availability of favorite restaurants or speedy delivery. The team aims to optimize search solutions to improve operational efficiency and user satisfaction in diverse ways, including discovering new food options.
"The problem that we want to talk about as part of this is, how did we go about expanding selection by nX?"
"If I were to talk to the merchant onboarding team, the operations, they would say that onboarding as many merchants as possible, that is considered as a success metric."
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