Momants, a Netherlands-based startup, has secured €1M in pre-seed funding to develop its AI-powered conversational ticketing platform. Founded by industry veterans in 2025, the company aims to integrate with over 10 ticketing platforms and enhance event experiences for more than 100 venues by year-end. With 20 clients already on board before its launch, Momants personalizes interactions and boosts ticket sales significantly while addressing customer service inquiries in real time. The platform's accountability has attracted partnerships with major industry players, reflecting its potential to redefine ticketing solutions.
Momants' AI solution personalises event experiences and increases conversions by 10-30 per cent instantly whilst resolving over 90 per cent of customer inquiries.
The platform handles real-time fan inquiries, triggers up-selling opportunities, and manages customer service requests, including reissues, cancellations, and date changes in any language, 24/7.
The global ticketing market continues to grow, with event organisers seeking solutions that eliminate purchasing barriers and enhance fan engagement throughout the entire event journey.
Momants addresses the industry's 'one size fits all' ticketing approach by enabling direct conversations between venues and visitors.
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