AI is the latest gatekeeper between brands and buyers
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AI is the latest gatekeeper between brands and buyers
"Google's AI Overviews and OpenAI's ChatGPT are starting to portray the same brands differently: Google is 44% more likely to skew negative about a given brand than ChatGPT, serving up criticism around lawsuits, product recalls, and news, according to a report by SEO platform BrightEdge."
"With fewer humans in the process and AI that can sum up an entire brand's history into one recommendation, some companies have taken to generating a slew of positive content in an attempt to rank better in AI results. That may help advertisers, but it floods the internet with a kind of product slop."
"The rules of advertising are changing, with SEO becoming a thing of the past. It's likely the new standards will remain in flux as AI gets better and shoppers change their habits."
Advertising has shifted toward optimizing for AI systems rather than human readers, as Google's AI Overviews and ChatGPT increasingly influence consumer purchasing decisions. These AI platforms portray brands differently: Google emphasizes negative information like lawsuits and recalls at 44% higher rates than ChatGPT, which focuses on product reviews and pricing. Companies respond by generating large volumes of positive content to improve their AI search rankings. This strategy benefits advertisers but creates excessive low-quality product content online. Traditional SEO practices are becoming obsolete as AI-driven recommendations reshape marketing standards, with advertising rules remaining fluid as technology evolves and consumer behavior adapts.
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