Creating Lifelong Fans: The Power of Online Communities for Retailers
Briefly

Creating these lifelong fans is something any brand can achieve. This most loyal section of the customer base can be found across any industry.
Turning regular customers into loyal fans has never been more important for retailers. With inflation causing shoppers to scrutinize their purchases more thoroughly, retailers need to not just meet customer expectations, but exceed them to ensure they win their loyalty.
Before implementing Verint Community, Titleist had to rely on either indirect feedback received from retail stores and re-sellers (not d
Read at The Community Roundtable
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