During the CAD crash, deputies were unable to run license plates or people's backgrounds through their car computers, forcing dispatchers to manually relay information.
Ex-Sheriff Alex Villanueva warned that the failure of the CAD or RMS systems was not a question of 'if,' but 'when,' highlighting the urgent need for modernization.
The Los Angeles County Sheriff's Department's old computer dispatch system malfunctioned on New Year's Eve, prompting a temporary fix and revealing the urgency for upgrades.
Sheriff Robert Luna has emphasized the critical need for upgrading the department's outdated technology since taking office, acknowledging the challenges it presents.
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