The recent overhaul of the fire relief website aims to better support Los Angeles County residents affected by fire disasters. Survivors now have a centralized platform to access crucial services such as FEMA assistance, insurance claim guidance, food aid, and shelter support. With features like real-time updates on air quality and fire maps, as well as resources tailored for business recovery and voluntary contributions, the site intends to enhance the recovery process. Aiming for a survivor-centric experience, the website also promises future improvements for easier access to services through a single Login.gov account.
We brought together a wide group and used all of our tools to make the digital experience survivor-focused,
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