"Research from BrightLocal found that 65% of people prefer to contact a local business by phone, and most won't bother calling back if they don't get through the first time."
"Hiring a receptionist to fix this problem costs £22,000-£28,000 a year in salary alone, before you factor in Holiday cover, and the inevitable gaps in coverage."
"AI answering services have changed that calculation completely. For £25-£80 a month, a small business can have a voice AI that answers every call 24/7."
"Before getting into the rankings, these are the factors that actually matter for UK small businesses: Call quality, self-serve setup, and integration depth."
Many small business owners in the UK miss calls from potential customers, leading to significant revenue loss. Traditional solutions like hiring a receptionist are costly, while shared live answering services can still be expensive. AI answering services offer a more affordable alternative, allowing businesses to have 24/7 call handling for a fraction of the cost. Key factors to consider when choosing an AI service include call quality, self-serve setup, and integration capabilities with existing business tools.
Read at London Business News | Londonlovesbusiness.com
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