4 key reasons that listening is a powerful business strategy
Briefly

In his role as president of Chubb Life Hong Kong, the author shares that success relies on listening and agility in business. He emphasizes the importance of confronting societal taboos and promoting diversity through inclusive marketing campaigns. Notably, the "Every Way of Legacy" initiative challenges traditional notions of legacy, focusing on individual values. Additionally, the author highlights the necessity of initiating difficult conversations around mortality, as many Hong Kong residents are hesitant to discuss death. Engaging in these dialogues is framed as a pathway to deeper connections and understanding within the community.
Success and sustained growth in business and life require strength in listening, embracing diversity, and confronting taboos in our communities.
Diversity should be viewed as an ongoing action, not just a checkbox; confronting societal taboos fosters inclusion and connection.
Difficult conversations, particularly about death, are essential; initiating them can lead to significant insights and strengthen relationships.
The 'Every Way of Legacy' campaign redefines legacy, emphasizing individual values over societal expectations and pioneering products for inclusivity.
Read at Fast Company
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