Residents of a Sidcup apartment block suffered without running water for 12 days due to repairs on a leaking supply pipe, causing significant distress and health hazards. Many were forced to live with black mould in saturated rooms and struggled to maintain hygiene, particularly vulnerable individuals. London & Quadrant, the housing association, failed to provide adequate notifications about the outage and admitted to insufficient updates during this period. While bottled water was provided, it was not enough for essential needs, prompting complaints from residents about the lack of support and assistance.
Residents were left without running water for 12 days due to repairs, causing distress and health concerns, especially for vulnerable individuals who struggled to cope.
London & Quadrant acknowledged their failure to provide timely updates and adequate support, admitting that the bottled water they delivered was insufficient for the residents' needs.
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