A pregnant woman, referred to as Ms X, has criticized Hounslow Council for their inadequate response to her safety concerns after fleeing domestic violence. Following an incident where her front door's windows were smashed, she was advised to use cardboard as a temporary solution. Despite having pre-existing mental health issues, including PTSD and OCD, Ms X felt that the council's actions were dismissive. While the window was eventually repaired, Ms X remains fearful of future risks. She voiced concerns about being visited by unaccompanied male contractors, triggering her traumatic experiences in the past. The council is reviewing her case.
"I have PTSD (post-traumatic stress disorder), depression and OCD (obsessive compulsive disorder), and the council knows that, but they don't care. They said 'just put cardboard up'..."
"I told them how scared I was, I felt very isolated. I was afraid of a substance being thrown at me through the broken window. A chain isn't going to protect me from that."
"They knew my situation, but they kept sending round male contractors, unaccompanied. When you've been in an abusive relationship you can [have triggers], I was shaking."
Hounslow Council said it is reviewing the case, however, Ms X says she has been told by the authority that she will not be eligible for a larger property until she has given birth.
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