Claire Ward and her neighbors in SW17 have faced significant disruptions in postal services since November, leading to delayed deliveries of essential items like bank cards and hospital letters. Communication from the Post Office has been minimal, exacerbating frustrations among residents. Royal Mail acknowledged staffing issues contributing to the delays and expressed commitment to resolving the situation and ensuring timely deliveries. Additionally, limited hours of the Long Mead Road Post Office are proving inconvenient for residents, further complicating the issue for those with disabilities.
It's been going on since November; we haven't had bank cards delivered, hospital letters, or any communication whatsoever. In 39 years I have never had this problem before.
A Royal Mail spokesperson added: We are committed to ensuring everyone's items arrive on time. We have measures in place to ensure deliveries continue with any items that are not delivered on their expected day being prioritized.
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