"Billy Hann had been leading Dublin Bus for less than a fortnight when he got a sense of just how exposed the role can be. "I was called into an Oireachtas committee 13 days after starting as CEO," he recalls."
"The political scrutiny was justified, he hastens to add. "They were raising issues which I was starting to see very quickly. It was around reliability of our services.""
Billy Hann, the new CEO of Dublin Bus, quickly faced political scrutiny regarding service reliability just 13 days into his role. His background in aviation is influencing his approach to implementing structural changes aimed at enhancing public service quality. Hann acknowledges the validity of the concerns raised by the Oireachtas committee, indicating a proactive stance towards addressing service issues and improving overall reliability.
Read at Independent
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