Ali Hersi and his family struggle with health issues due to their mould-infested flat in West London. Landlord Mohammed Salim Mussa suggested they present themselves as homeless for council assistance, even discouraging them from allowing necessary repairs by authorities. Mr. Hersi, facing chronic health problems, expressed feelings of inhumanity and helplessness in their situation. Despite Council orders for repairs, the landlord's actions have left the family feeling trapped and unsupported, exacerbating their already precarious living conditions.
"I feel like we've been treated inhumanely. The worst is because I wasn't able to do anything about it, it makes me feel really bad."
"What I'm saying is yeah, tell the council that 'look, we need to move, then you can repair' - simple."
"This house is going to continue getting worse while you guys are here, but, if you guys bypass me..."
"I felt stuck. We also received no help from the local authority, the landlord wasn't helping - I felt stuck."
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