Synnovis, a healthcare provider with a £2 billion contract to deliver blood-testing services in south-east London, is struggling to provide reliable results, causing significant anxiety for patients and healthcare professionals. GPs report frequent incorrect and delayed results, leading to unnecessary hospital visits. The situation worsened following a ransomware cyberattack, which hampered the company’s ability to process samples effectively. Many healthcare providers express frustration, deeming the ongoing issues a serious national scandal affecting patient care across the region.
The current problems with Synnovis is nothing short of a national scandal, highlighting the severity of challenges faced by both patients and doctors.
GPs reported that incorrect and delayed blood results from Synnovis are a regular concern, leading to distress and unnecessary hospital referrals for patients.
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