Redbridge Council has reported that they held negotiations with Unite the Union and Redbridge Civic Services, aiming to understand staff challenges and offer support.
Unite the Union mentioned that a key issue for workers is the pressure to work overtime on weekends and extra hours beyond their contracts.
A Unite spokesperson stated that if the ballot for a strike passes, workers would return to work, indicating a willingness to resolve the situation.
Redbridge Civic Services had reportedly offered an extensive support package to workers, which has been described as well-received, to minimize impacts on services.
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