London Luton Airport took the top prize for the best medium sized airport in Europe. Judges were impressed by Luton's 'One Team, One Plan' strategy, which has led to fewer incidents and high employee satisfaction on the team. The judges also lauded Luton for its net-zero by 2040 target, and celebrated how 2023 was its most profitable year yet, despite it having a temporary passenger cap.
Luton was the only UK airport to take home a prize in this year's awards. Heathrow just missed out on nabbing the award for Best Airport (more than 40 million passengers), coming in second place behind joint winners Istanbul Airport and Rome Fiumicino Airport.
#luton-airport #aci-europe-best-airport-awards #airport-excellence #london-airports #passenger-satisfaction
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