The Communication Workers Union described the Post Office's plans as "immoral" and "tone deaf" especially as the Horizon IT scandal inquiry continues, emphasizing the sensitive nature of their proposals.
Post Office's Chairman Nigel Railton stated that the organization urgently needed a "fresh start" and aimed to put sub-postmasters at the "heart of this business" to restore trust and efficiency.
With 115 Crown Post Offices at risk due to the shake-up, the aim is to overhaul operations in response to dwindling letter revenues and competition from rivals like Evri.
Despite having 11,500 branches, nearly half are not profitable, raising concerns about the future sustainability of the Post Office amidst continuous reliance on government support and strategies being re-evaluated.
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