On the hottest day of the year, the London Eye broke down twice, leaving tourists temporarily trapped in its capsules. At around 3:45 PM, visitors received an announcement regarding engineers' attendance. Jen Mills, who was inside with her family, shared that her son was distressed due to the heat. The incidents occurred about 40 minutes apart amid peak temperatures of 28C, the highest recorded for May 1 in the UK, causing significant discomfort for those awaiting the popular attraction.
Jen Mills, a reporter at the Metro, was one of those who was left stuck on the tourist attraction, alongside her family. The journalist explained her son started sweating and crying as the capsule heated up. She added: I got scared too. When you are at the top it is quite scary.
Footage of the incident appeared to show the wheel at a standstill as an automated voice told visitors: Our engineers are in attendance, we hope to resume loading shortly.
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