Two-thirds of the 600 people surveyed by London TravelWatch felt there was always a possible threat of violence or harassment when using public transport.
Two out of three of those who had experienced abuse or harm said that bystanders did not intervene.
The passenger watchdog said many LGBTQ+ people it spoke to had little confidence or trust in the police, adding that this often led to incidents on London's public transport network often going unreported.
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