The Local Government Ombudsman ordered Lambeth Council to compensate a homeless mother for failing to provide wheelchair-accessible housing for her disabled children.
Despite requests for assistance, the council ignored concerns about disabled children’s living conditions, causing significant distress and separation from their mother.
Lambeth Council's housing assessment incorrectly stated the children were hospitalized, highlighting systemic issues and inadequate responses to the family's urgent needs.
The council's repeated delays in addressing the family's request for suitable accommodation have broader implications for the treatment of homeless families in need.
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