Francesca Peschier, a frequent user of Euston station, comments on the chaos: "It's just always a crush... It's always a massive surge. It's actually just dangerous."
The announcement of trains only two minutes prior to boarding exacerbates the problem: "What's awful is there's no predictable time that you know it's going to be busier than other times."
The situation at Euston has worsened with new announcement boards making it difficult for passengers to see, leading to an increased rush and safety concerns.
Transport Secretary Louise Haigh's review led to the cessation of the advertisement screens but issues persist, as the former announcement board's removal compounds crowding problems.
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