After making an emergency landing in Kazakhstan, a Boeing 777 got stuck in the mud. Over 300 passengers then waited 20 hours to be rescued by another airline.

More than 300 passengers experienced an unplanned day in Kazakhstan after a medical emergency led to a Swiss International Air Lines flight diverting and subsequently getting stuck on the runway.

Upon landing in Astana due to a medical incident, the affected passenger was attended to by medical staff. Unfortunately, attempts to take off again failed, resulting in the Boeing 777 becoming stuck.

Rebooking options were limited in Astana. Therefore, Swiss International considered sending a new aircraft and crew from Zurich, ultimately leading to Austrian Airlines aiding by sending a plane from Vienna.

Austrian Airlines assisted Swiss by sending a rescue plane to retrieve stranded passengers, highlighting the cooperation among the Lufthansa group airlines to address unexpected situations.

Read at Business Insider