A passenger had to be rescued after their hand got trapped in the doors of an Elizabeth line train at Ealing Broadway, sustaining minor injuries.
The Rail Accident Investigation Branch will investigate the incident, focusing on boarding risks on Elizabeth line trains and management factors surrounding the case.
TfL expressed regret for the distressing incident, emphasizing their commitment to operational safety and cooperating with the investigation to learn and prevent future occurrences.
MTR Elizabeth line acknowledged the need to improve safety measures, promising to share findings with the industry to avoid further incidents like this one.
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