"It's hard to know for sure, but the block is either the result of my journalism, or it is a result of facilitating a book club that connects people inside with those on the outside."
"If one of these services chooses to implement a block on an account, as in my case, an outside user cannot send e-messages, put money on a loved one's books or pay for phone calls."
"The only remedy for this is apparently to appeal to the state Department of Corrections (DOC), but unsurprisingly, there is no obvious method for such an appeal available to an outside family member or friend."
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