The concept of 'legal design,' which focuses on understanding the needs and challenges of the business partner. Building the legal operations department and its role in optimizing legal services. Using data for improvement and measuring progress was discussed. The changing role of delivering legal services due to technology advancements and the impact on law firms. The importance of celebrating success and recognizing continuous progress was stressed.
#legal-design #legal-operations #data-driven-decision-making #technology-advancements #celebrating-success
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