Erik starts up by defining what a law firm as a platform even means, and how it can lead to excellent customer service for legal consumers (4:04).
Erik next addresses how it's essential to use law practice management software (6:36) and intake software (10:34) to pull it all off. After that, Erik focused on the importance of usability with respect to softwares that law firms bring in (18:48).
Lastly, Erik addresses how to approach document assembly tools in a law firm (22:21), as well as the value of integrated payment solutions (27:29).
#tech-driven-law-firm #customer-servic #practice-management-softwar #intake-softwar #usabl #document-assembly-tool #integrated-payment-solut
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