Streaming platforms and online stores commonly present options to buy or rent films. Many so-called purchases grant only a license rather than permanent ownership, and access can be revoked. Consumers report bought titles disappearing from their libraries, including multi-season TV releases. A proposed class action alleges companies mislead buyers by labeling licenses as purchases. Examples include individual purchasers who paid full price and later lost access. Consumers should verify that purchased digital content remains in their libraries and consider consumer protection remedies when access to paid content is revoked.
On Friday, a proposed class action was filed in Washington federal court against Amazon over a "bait and switch" in which the company allegedly misleads consumers into believing they've purchased content when they're only getting a license to watch, which can be revoked at any time....Lisa Reingold, who filed the lawsuit, says she bought Bella and the Bulldogs - Volume 4 on Amazon in May for $20.79 but soon lost access to the title.
You may have noticed that entertainment providers like Amazon will give you the option of buying or renting films on the website. The intuitive assumption is that renting is cheaper because your access to it is limited, but if you buy a video offered by the streaming service it is yours forever. Well, not really - and that could be misleading enough to justify going to court over.
Is it false advertisement to market a lease agreement as a bona fide "Buy"? While I can't speak for Lisa personally, renting Bella and the Bulldogs for a month at $20.79 is a much harder sale than actually buying it for that price - and I could understand why someone would be baffled to discover the season they just bought disappeared from their TV.
Collection
[
|
...
]