A complaint against M&S alleges that a trans employee offered help to a mother and daughter shopping for lingerie. The mother claimed the employee was a 'biological male' and stated her daughter was upset by the interaction. M&S apologized, expressing regret for the distress caused and promised to provide future assistance from a female employee. The situation escalated online, with public figures like JK Rowling calling for a boycott of M&S and suggesting policies against trans employee interactions with young girls. However, it remains unclear whether the employee was indeed trans.
M&S apologized to a mother and daughter after a complaint claiming an employee, allegedly trans, offered assistance during their visit to the lingerie section.
The complaint suggested that M&S should implement a policy preventing trans employees from engaging with young female customers, reflecting a growing controversy around the issue.
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