Joseph emphasizes that Deutsche Telekom has developed its own open-source platform for AI agents which enables faster development and deployment of customer-facing applications across Europe, demonstrating a commitment to innovation in AI technology.
Whelan reflects on his growth over the past year, noting how his initial expectations about LLMs have evolved: 'I thought everything would be different... a year full of learnings' showcasing the continual development required in this field.
Joseph introduces the concept of a multi-agent architecture as a foundational element of their AI deployment strategy, highlighting how it has evolved into a robust platform that supports their unique requirements.
Joseph outlines the purpose of the AI Competence Center at Deutsche Telekom, focusing on how they aim to incorporate AI into their operations across Europe, enhancing customer interactions and services.
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