Our Pro subscribers pay us monthly for up to 1 hour of email support, mostly developers faced with challenging tasks. Team handles common issues, escalating recurring problems to improve docs. 1-5 daily support emails. Lack of system for triage, escalation, and issue tracking, open to co-creating one.
Applicants not required to be React experts but should be interested in learning. Expected to handle 20% of support requests initially, gradually tackling more complex queries. Team looks for base development knowledge to ask relevant questions. Encouraged to apply regardless of experience level.
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