
""The Commission's Fees Rule makes it very clear that the total price of live-event tickets must be disclosed up-front to enable consumers to make fully informed purchasing decisions.""
""Price transparency is essential to a free and competitive marketplace. Today's settlement underscores the Commission's commitment to ensuring that consumers pay the price they are promised.""
""This settlement covers a limited number of transactions, spanning just three days in May 2025, where some listings on our site may have displayed ticket prices exclusive of fees.""
StubHub has agreed to refund $10 million to customers following FTC charges for violating the FTC Act by not clearly disclosing total ticket prices. The FTC emphasized the importance of price transparency for informed consumer decisions. The settlement prohibits StubHub from misrepresenting total prices and requires refunds for eligible customers who purchased tickets during a specific three-day period in May 2025. StubHub acknowledged the settlement while expressing disagreement with the FTC's perspective on the case.
Read at NBC 6 South Florida
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