
"As organizations scale Artificial Intelligence (AI) and cloud automation, there is exponential growth in Non-Human Identities (NHIs), including bots, AI agents, service accounts and automation scripts. In fact, 51% of respondents in ConductorOne's 2025 Future of Identity Security Report said the security of NHIs is now just as important as that of human accounts. Yet, despite their presence in modern organizations, NHIs often operate outside the scope of traditional Identity and Access Management (IAM) systems."
"This growing dependence on non-human users creates new attack surfaces that organizations must urgently prepare for. Without full visibility and proper oversight, NHIs may have over-permissioned standing access and static credentials, making them valuable targets for cybercriminals. To secure NHIs with the same precision as human identities, organizations must develop modern security strategies that incorporate zero-trust security, least-privilege access, automated credential rotation and secrets management."
Non-human employees are becoming central to enterprise operations as AI and cloud automation scale, producing exponential growth in non-human identities (NHIs) such as bots, AI agents, service accounts and automation scripts. NHIs often operate outside traditional Identity and Access Management systems, generating new attack surfaces. NHIs commonly receive broad, standing permissions, static credentials, and hardcoded secrets, and their access is rarely reviewed or revoked. Many NHIs lack logging and monitoring, increasing risk of credential compromise. Organizations must adopt zero-trust principles, enforce least-privilege access, implement automated credential rotation and secrets management, and gain full visibility to reduce compromise risk.
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