Krispy Kreme reported unauthorized access to its IT systems, causing online ordering disruptions. The company is working with cybersecurity experts to investigate and restore systems.
The expected costs from the cybersecurity incident, including lost digital sales and restoration costs, could significantly affect Krispy Kreme's financial condition, although they have cybersecurity insurance.
Despite experiencing operational disruptions, Krispy Kreme assures customers that fresh doughnuts remain available at shops and grocery stores, emphasizing dedication to service during the recovery.
Details about the nature of the attack were not disclosed; questions about whether it involved ransomware or data theft were met with no comment from Krispy Kreme.
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