On June 12, 2025, Aflac detected suspicious activity on its network and swiftly activated its cyber incident response protocols, stopping the intrusion within hours. This attack, attributed to a cybercrime organization targeting the insurance sector, has raised concerns about protecting customer data. Preliminary findings suggest a social engineering attack allowed unauthorized access to sensitive information, including claims and health data. While the full impact on personally identifiable information remains uncertain, Aflac assures it will continue to operate normally and provide updates as the investigation unfolds.
Aflac discovered suspicious activity on its network on June 12, 2025, triggering cyber incident protocols that halted the intrusion within hours.
Despite the cyber incident, Aflac remains operational, maintaining services such as claim review and policy underwriting.
The attack appears to have been a social engineering attack that allowed unauthorized access to Aflac's network, putting customer information at risk.
The extent of the impact on individuals' personally identifiable information is still under investigation, and Aflac pledges to provide updates.
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