A new report highlights the alarming rise of AI-powered scams targeting Gmail's 2.5 billion users. Cybercriminals are utilizing sophisticated AI technology to impersonate Google support, creating convincing phone calls and emails designed to trick individuals into revealing their login credentials. The calls, featuring a believable human voice, include fraudulent claims about account compromises or recovery attempts. Notable figures like Zach Latta and Garry Tan have shared experiences detailing how these scams operate, emphasizing their complexity and the need for heightened vigilance among users to protect their accounts.
"She sounded like a real engineer, the connection was super clear, and she had an American accent," Latta told Forbes.
"They claim to be checking that you are alive and that they should disregard a death certificate filed that claims a family member is recovering your account," he wrote.
Despite how real the voice on the other end of the line sounds, however, it is a scheme to trick customers into handing over precious login information.
The technician might say the person's account has been compromised in some way, or that they are attempting an account recovery.
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