Not only did Blackbaud fail to protect consumers' personal information, but they misled the public of the full impact of the data breach. This is simply unacceptable, said attorney general Bonta.
Today's settlement will ensure that Blackbaud prioritizes safeguarding consumers' personal information and enhances security measures to prevent future incidents.
The FTC's complaint against Blackbaud alleged a litany of security failings, including poor password controls, lack of MFA, inadequate data protection practices, poor patching, and more.
Bonta stated that these alleged failings led to the 2020 breach, emphasizing that the company misled the public for two months about the scale of the incident.
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