In this article, Marcel Strigberger reflects on how clients often show their gratitude in unique ways beyond monetary compensation. He shares humorous anecdotes, such as receiving doughnuts from George, a coffee franchise owner, which brightened his otherwise hectic lawyer life. A moment of self-doubt arises when George arrives without his usual treats, prompting Strigberger to question his services. Another client, Max, shows appreciation by taking him out for lunch and surprising him with tofu to take home, illustrating the diverse ways clients express gratitude, which reinforces the emotional ties in the lawyer-client relationship.
Clients often express gratitude in unexpected ways. For example, George, a coffee franchise owner, consistently brought doughnuts to show appreciation, which always brightened my day.
The surprise of receiving no doughnuts from George one day sparked a wave of self-doubt. Had I done something wrong, or did the psychiatrist leave him with more questions than answers?
Lunch invitations are another common way clients show thanks. Max not only took me out for lunch but also surprised me with a bag of tofu to take home.
Despite my wife’s disdain for tofu, Max's gesture highlighted how expressions of gratitude may come unexpectedly, enriching the often chaotic life of a lawyer.
#client-gratitude #lawyer-experiences #professional-relationships #humor-in-law #client-appreciation
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