Survey: What Student Success Leaders Really Think

"Case in point: A majority of student success leaders (n=204) say their colleges and universities excel at prioritizing student success (61 percent), but just about a third (35 percent) agree that their institutions are highly effective at using student success data to guide decisions. Similarly, nearly all student success administrators are confident in the quality of undergraduate education at their institutions (95 percent), but just a third report that high-impact teaching practices are widely adopted (36 percent)."

"In addition to gaps between aspiration and evidence-based practice, the survey reveals outright disapproval of institutional efforts to educate students on the ethical and practical uses of generative AI for coursework: Just 2 percent of student success leaders say their institutions have been highly effective here. Leaders are also concerned about transparency around cost of attendance, with just 11 percent agreeing that students at their institutions fully understand total costs."

A majority of student success leaders report that their institutions prioritize student success, yet only about a third say their institutions effectively use student success data to inform decisions. Nearly all leaders express confidence in undergraduate education quality, but only a minority report widespread adoption of high-impact teaching practices. Most leaders believe graduates are job-market ready, while many want greater emphasis on internships and employer partnerships. Institutional efforts to teach ethical and practical uses of generative AI for coursework are largely seen as ineffective. Leaders also report low student understanding of total costs and impacts on international enrollment and campus climate due to federal policy shifts.

Read at Inside Higher Ed | Higher Education News, Events and Jobs