
"Clinics are sprouting up, each vying for the attention of patients seeking immediate, accessible care. The U.S. urgent care centers market size was estimated at $34.34 billion in 2024 and is expected to grow at a CAGR of 8.6% from 2025 to 2030. This fierce competition means that simply existing isn't enough. Today's patients aren't just looking for the closest clinic; they're on a digital quest, armed with smartphones and increasingly influenced by artificial intelligence."
"Take a parent whose child spikes a high fever at 7 p.m., for example. Their first instinct isn't to open a phone book. It's to grab their phone and type "urgent care near me" into a search engine. They're looking for real-time information: hours, wait times, services offered and directions. This is the modern urgent care consumer journey, driven by urgency, location and mobile devices."
Urgent care centers face intense competition as clinics proliferate and the U.S. market expands, driving the need for more effective patient acquisition and retention. Patients increasingly use smartphones and search queries like "urgent care near me" to find real-time information on hours, wait times, services and directions. AI influences search results through local packs, map suggestions and 'people also ask' features by analyzing behavior signals, clicks, reviews and engagement to assess relevance and authority. Effective advertising must align with AI-driven patterns and use a multipronged, adaptive digital strategy that prioritizes local visibility, mobile experience and timely patient information.
Read at Forbes
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