
"In a statement published this week, Synnovis said the investigation "took more than a year to complete because the compromised data was unstructured, incomplete and fragmented, and often very difficult to understand." It added that specialist incident response teams had to use "highly specialized platforms and bespoke processes" to work through terabytes of jumbled information and identify which healthcare providers' patients were affected."
"Synnovis CEO Mark Dollar said: "It has taken more than a year of painstaking investigation to decipher and piece together the data stolen in this smash-and-grab cyberattack. I've seen first hand the scale of the challenge - even for leading cyber experts - to tackle the random and fragmented nature of the data scraped from our systems.""
"Notably, in June 2025, King's College Hospital NHS Trust confirmed that the disruption caused by Synnovis's supplier breach contributed to the death of a patient - a finding that marks one of the rare occasions a ransomware incident has been linked to a fatality."
Synnovis completed an 18-month forensic investigation into the June 2024 ransomware attack that crippled pathology services across London. The company confirmed the forensic review is complete but has not disclosed how many patients were affected. Security firm CaseMatrix estimated data on more than 900,000 NHS patients was leaked; Synnovis has neither corroborated nor disputed that figure. King's College Hospital NHS Trust reported that the supplier breach contributed to a patient death. Synnovis said the compromised data was unstructured, incomplete and fragmented, and specialist teams used highly specialized platforms and bespoke processes to reconstruct terabytes of jumbled information and identify affected patients.
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