Sriharsh Boddapati, Senior Director at CareSource, emphasizes the evolving landscape of healthcare driven by value-based care models that enhance patient experience. With roots in software engineering and product management, Boddapati leverages lessons from big tech to improve healthcare tech. He notes common misconceptions about difficulty in developing healthcare products, partly due to perceived competing incentives. However, current trends show a significant shift towards prioritizing patient outcomes. This changing dynamic creates opportunities to integrate product engineering principles effectively in healthcare, showcasing a hopeful future for patients and providers alike.
One of the most common misconceptions is that healthcare platforms and products are difficult to build to benefit patients. Outsiders often think that because the healthcare ecosystem has competing incentives, none of them prioritize the patient experience.
There have been some key changes in healthcare over the years, specifically around value-based care models. Everyone right now, from providers to payer organizations and regulatory bodies, is incentivized under this value-based care model to focus on the patient experience.
This shift has opened up a new white space in the healthcare industry. This has led to more traditional product engineering concepts applied to healthcare.
His efforts to apply human-centered design to healthcare technology emphasize a practical approach, asserting that regulations and compliance can actually enhance rather than hinder product design.
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