"I don't think a corporation... should be telling people what they can and can't do. My doctors know me. I know my doctors. And when I'm in pain - which is every morning, waking up to two fists that can barely open - I need something to take care of the pain."
"We believe Medicare was based on a promise that if your doctor says you need care, if you're hurt and you need care, Medicare will be there for you, not AI."
In 2026, AI automation is emerging as a significant trend in personal lines insurance, affecting health, home, and auto insurers. Automated systems may deny claims that human adjusters would approve, as seen in the case of Iris Smith, an 80-year-old retiree facing preauthorization denials. Critics, including Florida representative Lois Frankel, argue that Medicare should prioritize patient care based on doctors' recommendations rather than automated systems. Errors in AI processing can lead to denied claims, raising concerns about the impact on patient care and access to necessary treatments.
Read at Futurism
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