"Throughout, there's a Virtual Assistant chatbot if you need to ask questions or get help, which gives me extra peace of mind. Plus, it's included with the DIY service, which saves me a bunch of money, rather than going with one of the options that includes a real tax expert to look over things. H&R Block's service asks lots of questions related to potential tax breaks,"
"The biggest difference I noticed was in a section about health care, which was filled with helpful information about coverage and its effect on taxes. Most of the other tax services I've tested didn't include health care questions, and didn't explain this clearly with helpful FAQs. I had to answer questions about household health insurance statuses in 2025. H&R Block is very thorough in asking questions and providing information about the types of insurance that qualify"
H&R Block's DIY online tax service includes a Virtual Assistant chatbot at no extra cost, providing real-time help and reducing the need for paid expert review. The software asks detailed questions to identify tax breaks, including cash and noncash charitable donations, maximizing potential refunds. The health care section provides extensive information on coverage and tax effects, with FAQs and questions about household insurance statuses for 2025, qualifying insurance types, and whether Medicaid coverage for Covid-19 testing counts. If health-related expenses are significant, H&R Block's service is recommended. Filing earlier reduces price; end of January and early February offer lower fees, with Presidents' Day sales common.
Read at WIRED
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