"By the end of the year, her pay was almost 20% less than the prior year. As a single mother supporting three children based in Brooklyn, Valerus had to make some tough financial decisions, including prioritizing her internet bill over paying for utilities because she works remotely."
"Valerus and her colleagues are trying to unionize with the Communications Workers of America. Among their other concerns, their company has announced that it's experimenting with using AI to do basic interpretation work."
"Hourly workers across an increasing number of industries have been grappling with erratic schedules that their employers put in place using technology designed to minimize labor costs and maximize productivity."
"Labor organizers are using their experience with algorithmic scheduling to warn that workers could be hurt if they don't get to weigh in on how new technologies are implemented."
Yves Valerus, a Haitian Creole-English interpreter, experienced significant pay cuts and unpredictable hours after her employer's business downturn and new scheduling software implementation. As a single mother of three in Brooklyn, she made difficult financial choices, prioritizing internet bills for remote work. Valerus and her colleagues are attempting to unionize with the Communications Workers of America, concerned about the impact of AI on their jobs. This situation reflects a broader trend of hourly workers facing erratic schedules due to algorithmic management, raising concerns about the future of work.
Read at www.npr.org
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