"While people come to Search to find reliable medical information from experts, they also value hearing from others who have similar experiences. That's why we're making it even easier to find this type of information on Search with a new feature labeled 'What People Suggest.' Using AI, we're able to organize different perspectives from online discussions into easy-to-understand themes, helping you quickly grasp what people are saying."
"It had nothing to do with the quality or safety of the feature, and we continue to help people find reliable health information from a range of sources, including forums with first-person perspectives that people find incredibly useful."
Google launched a SERP feature in March 2025 called 'What People Suggest' designed to organize and surface health conversations from online discussions including Reddit, X, and Facebook. The feature used AI to organize different perspectives from online discussions into understandable themes, helping users find both expert medical information and personal experiences from people with similar conditions. However, the feature was quickly removed as part of a broad simplification of search results. Google stated the removal had nothing to do with quality or safety concerns, emphasizing their continued commitment to helping people find reliable health information from diverse sources, including forums with first-person perspectives.
Read at Search Engine Roundtable
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