"Amazon Connect Health is HIPAA eligible and connects with electronic health record (EHR) software. The platform is currently partnered with EHR software providers, data integrators, and patient engagement companies. Amazon Connect Health works with existing clinician software to manage the administrative workflow of providers, like medical history reviews, medical coding, and clinical documentation."
"This move is not the cloud giant's first in the health care space, and it comes at a time when AWS is increasingly looking to grow its footprint in the $5 trillion U.S. health care industry. The company launched Amazon Comprehend Medical in 2018, Amazon HealthLake in 2021, and HealthOmics in 2022."
"Still, it is its first major product offering AI agents - software that completes complex tasks on behalf of a human - within a regulatory compliant platform. Amazon Connect Health currently offers patient verification and ambient documentation. Appointment scheduling and patient insights are in preview, and medical coding and other features are set to roll out to customers later."
Amazon Web Services introduced Amazon Connect Health, an AI-powered platform designed to automate repetitive administrative tasks in healthcare organizations, including appointment scheduling, documentation, and patient verification. The platform is HIPAA-eligible and integrates with electronic health record software through partnerships with EHR providers, data integrators, and patient engagement companies. This represents AWS's first major product offering AI agents within a regulatory-compliant healthcare platform. The software manages administrative workflows including medical history reviews, medical coding, and clinical documentation. Currently available features include patient verification and ambient documentation, with appointment scheduling and patient insights in preview. Medical coding and additional features will roll out later. Pricing is $99 monthly per user for up to 600 encounters monthly.
#ai-agents #healthcare-automation #hipaa-compliance #electronic-health-records #administrative-workflow
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